Shipping policy

At Covatas, we offer clothing and caps featuring NFL-, MLS-, and NBA-related styles to customers throughout all 50 U.S. states. We aim to make your shopping experience simple and convenient by providing free shipping on every order.

1. Shipping Destinations

We ship to customers in all 50 U.S. states. Please ensure that your shipping address is complete and accurate when placing your order to avoid delivery issues.

2. Shipping Costs

Free shipping on all orders.

Covatas does not charge customers additional shipping fees for standard shipping on orders placed through our online store.

3. Order Processing Time

Orders are generally processed within 1–3 business days after the order is placed and payment has been confirmed.

Processing time includes preparing and packaging your items for shipment. Business days exclude weekends and public holidays. Processing may occasionally take longer during busy periods or when additional order verification is required.

4. Estimated Delivery Time

Our estimated delivery time is 23–25 days after your order has been processed and shipped.

Please note that delivery times are estimates and may vary depending on the destination, carrier operations, weather conditions, holidays, or other circumstances beyond our control.

5. Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information when available.

Tracking updates may take some time to appear after the carrier receives the package. You can use the tracking information provided to follow your shipment's progress.

6. Shipping Delays

Although we work to process and ship orders within the stated timeframes, delays may occasionally occur because of carrier disruptions, severe weather, high shipping volumes, or other unexpected circumstances.

If a delay occurs, the actual delivery date may differ from the original estimate. We appreciate your patience while your order is in transit.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. If you notice an error in your shipping address, please request a correction as soon as possible.

We cannot guarantee that address changes can be made after an order has entered processing or has been shipped. Covatas is not responsible for delivery issues caused by incomplete or incorrect addresses supplied at checkout, subject to applicable law.

8. Lost, Damaged, or Incorrect Orders

If your order appears to be lost, arrives damaged, or contains an incorrect item, the issue will be reviewed so that an appropriate resolution can be determined in accordance with our store policies and applicable consumer protection laws.

Please retain your order confirmation, tracking information, packaging, and any relevant photographs that may help with the review.

9. Order Changes and Cancellations

Order changes or cancellation requests may be possible before an order has been processed or shipped. Once an order has been shipped, cancellation or address changes may no longer be possible.

Any eligible cancellation or refund will be handled according to our Return and Refund Policy and applicable law.

10. Customs, Duties, and Taxes

For shipments within the United States, applicable taxes may be calculated at checkout based on the order and destination. If any shipment is subject to additional duties or fees, responsibility for those charges will be determined by applicable law and the terms disclosed at purchase.

11. Returns and Refunds

Shipping arrangements do not replace our return and refund conditions. Please review the Return and Refund Policy on the Covatas website for information about return eligibility, refunds, and any applicable return shipping costs.

12. Policy Updates

Covatas reserves the right to update this Shipping Policy when necessary. Any revised version will be published on our website. Customers are encouraged to review this page before placing an order.